Articles

• Teller Opening and Closing Procedures Teller opening and closing procedures are designed to provide the highest degree ...
• Work Station Security Requirements While operating a teller drawer, associates are required to take the...
• Key and Combination Procedures   Overview A record of keys and combinations issued to an office associate is req...
• Building Access Cards and Fobs Building Access Cards Building Access Cards are issued by Corporate Security and ...
• Loss of Electricity When an office experiences a loss of electricity, the office must close until the...
• Bank Robbery Associates should avoid the attitude that "a bank robbery is not going to happen ...
• Emergency Evacuation Capital City Bank retail office emergency evacuation routes must be posted in eac...
• Entrance Log The e ntrance log is used for entry into the main vault, separate Safe Deposit Bo...
• Vault Access The Lead Teller (LT) and authorized associates are issued a key and/or combinatio...
• Security Equipment Testing Requirements Testing requirements  All security equipment in an office is required to be teste...
• Security Equipment Testing Procedures Overview All security equipment in an office is required to be tested in each cal...